Website Migration
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Q: Why do I need to transfer my website? What does web site migration include?
A: The web site migration service on offer at East Texas Web Hosting is completely free and consists of transferring all your files, databases and e–mails from your current provider to your brand–new web hosting account with us. We will also edit all the configuration settings necessary for your sites to be fully operational on our avant–garde cloud hosting platform.Our techs are fully capable of transferring any kind of web site. With years of practical experience behind their backs, they are experts in the specificities of our web hosting platform, our Control Panel as well as all other popular Control Panels. For them, moving a custom–made app with lots of custom libraries is as easy as moving a plain WordPress–based weblog.
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Q: Just how long will the website migration procedure take?
A: While we cannot give you an exact time interval, because there are a lot of variables, including the physical size of the files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will give our best to migrate your site within 48 hours, and in certain cases – within 24 hours (when the website content is not large).
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Q: Do you require anything from me before you begin moving my web site?
A: We do not request any private data. We will require, however, the login information for your current web hosting account along with the name of the web site that you need to move.
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Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
A: User privacy is indeed one of our foremost priorities – for this reason, both our payment page and our CP login page are secured with enterprise–grade SSLs. We employ safety measures, which include, but are not limited to: physical, electronic and managerial methods to protect the data that we collect online. And we have a very detailed and strict Privacy Policy, which describes the types of information that we collect.
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Q: How about downtime? Will my site be unavailable?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your old web hosting provider. As soon as the transfer is completed, we’ll make certain that everything is functioning properly and that the integrity of your data is not compromised before telling you that the migration is completed. After that, we will instruct you how to transfer the domain to your hosting account with us and how to change your DNS records.
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Q: Will my current web hosting provider discover that I’m leaving them?
A: Nope. We will never touch base with your web hosting provider about anything. They will not be aware of the web site transfer either.
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Q: Which web hosting providers can you migrate website content from?
A: Yep. We support all traditional Linux–driven web hosting platforms. We don’t support Windows–driven hosting platforms, since we do not provide Windows web hosting solutions ourselves.Furthermore, we do not support proprietary website creation and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.