Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Warranty

  • Each ticket that you send to our tech assistance team will be handled within about 60 mins. All standard queries will be taken care of instantly. Nevertheless, if the support request you have sent calls for the assistance of a certified technician, we will send the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Top–quality Client Support Service

  • Our tech help Department will be on duty for you day and night to to reply to all assistance demand tickets that you submit. We offer tech help for all the packages that are pre–installed on your web server. These include our custom made Web Site Control Panel, the chosen OS along with the server administration panel (with respect to the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • In the Web Site Control Panel that is offered free of charge in your virtual server, you can easily find a useful Help section, that includes everything you need to know about controlling your websites and programs. We have integrated a wide array of how to content articles and video guides that display the essential web site administration duties in an easy to comprehend manner.