Risk–Free Shared Web Hosting
With East Texas Web Hosting, you will take advantage of an absolutely trouble–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are offered.
A 99.9% Server Uptime
The benefit of developing your own shared web hosting platform is that you don’t have to worry about compatibility – you set up a specific set of software tools in such a way as to work with a particular set of hardware parts. The outcome is something far more solid and reliable, as there are much less potential risks of failure. We have set up our cloud hosting platform using tried and tested hardware parts coupled with a heavily tweaked version of SELinux in order to create an incredibly safe environment for all your websites.
This is the reason why, with all our shared web hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s vital that you also build your own network infrastructure. That’s the reason why we built a custom internal network in each one of our data center facilities. Relying on world–class Juniper routers and switches, our internal network allows for unfathomably fast data transmission rates and is completely redundant.
Because of this, you can enjoy a 99.9% network uptime in our US based data center, in our UK based data center, in our East Europe based data center and in our AU based data center, no matter which web hosting package you’ve selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our web hosting services, or if you think that they are insufficient, or if you decide that you should use a VPS servers instead of a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have total control over your domain names even when you close your account with us.
24/7 Technical Support
We have attentively chosen each single member of our 24x7 support team to ensure that we can provide the best tech support service that you can possibly get. Each one of our technical support engineers has many years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. Besides, they’re available to you 24–7–365 – you can reach them at any time and they’ll reply to you as fast as possible.
Their average ticket response time is well under twenty minutes, while with many other hosting providers you have to wait for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be answered in less than an hour.
